Customer Information Privacy Policy
1. Purpose and Scope of Information Collection:
Customer information collected during purchases will be kept confidential and will not be disclosed to unrelated third parties without the customer's consent. Exceptions apply in cases where disclosure is required by competent authorities or necessary under legal obligations.
2. Scope of Information Use:
Personal information provided by customers may be used for the following purposes:
- Providing products, customer support, or executing requested transactions.
- Sending updates and information to customers.
- Enhancing engagement and interaction with customers.
Without the customer's consent, we will not share their information with third parties for advertising purposes, except in cases where disclosure is legally required by competent authorities.
3. Information Retention Period:
- Personal information is stored for a necessary period to fulfill customer requests.
- Upon receiving customer requests, our management and customer care team will process adjustments within 24 hours.
- Commitment to customer information security.
- We are committed to protecting customers' personal data, making every effort to safeguard the information provided to us during the usage process.
- Member personal information on our website is strictly protected under our personal data protection policy. Collection and usage of such data require customer consent unless otherwise stipulated by law.
- Customers registering accounts or making purchases must provide complete and accurate personal details such as full name, contact address, email, phone number, etc., and are responsible for their legal validity. We commit to using this information only for the notified purposes.
- We will not use, transfer, provide, or disclose personal information to any third party without the explicit consent of the customer.
- In the event of a data breach due to hacking, we will promptly notify relevant authorities for investigation and inform affected members.
For any inquiries, please contact our hotline at 0907543722 or visit our fan page BStraw for support.